Privacy Policy
Coldstone Real Estate Services is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Complete forms on our website
Request property information
Schedule a consultation or appointment
Apply for financing assistance
Subscribe to updates or marketing communications
Engage with us regarding buying, selling, leasing, or financing property
The information we collect may include:
Full name
Email address
Phone number
Property preferences
Financial and transaction-related information (when necessary for services)
Any additional details you choose to provide
We may also automatically collect certain information such as your IP address, browser type, device information, and website usage data to improve performance and user experience.
We do not sell or rent your personal information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no internet transmission is ever completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites, including property search platforms or partner services. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing personal data.
Your Privacy Choices
Depending on your location and applicable laws, you may have the right to: Request access to the personal data we hold about you Request corrections to inaccurate information request deletion of your data, subject to legal obligations Opt out of marketing communications at any time to exercise these rights, please contact us using the details below.
Children’s Privacy
Our services are intended for adults and are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Coldstone Real Estate Services through our website at Coldstonerealestateservices.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to Frankcotter3@gmail.com or call 7326165009 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at Coldstonerealestateservices.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Coldstone Real Estate Services
40 Broad St Freehold NJ. 07728
732 616 5009
Frankcotter3@gmail.com